1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-I accept Paypal, all major credit cards and Etsy gift cards.
-Please contact me if you need to make changes to your order. If I have already shipped the product, I cannot refund the order.
-I ship via USPS in the United States. Shipping costs are determined by size and weight of the package.
-I will ship internationally, but have no control over customs once it leaves the United States. Keep in mind shipping times can be longer due to customs. I will do my best to answer any questions.
-If your product arrives damaged please send me a photo of the damaged product and its packaging so that we may work on a solution.
-Returned and Exchanged Items: Are handled on a case by case basis. Please see above or contact me with any concerns.
Jun 16, 2020
I really like the cold scent on this one, and when lit it is amazing. Maybe it was just my batches, but three of my 4oz candles (Gryffinpuff, Ravenclaw, and Slytherin) all had off center wicks, which is making burning them a bit more challenging. But I do love this scent!
Jun 14, 2020
I really enjoy this one! The cold scent is wonderful, and when lit, it continues to have a great scent. The throw took a bit to get going but I could smell it coming up the stairs! Great candle and I love the label!
Jun 13, 2020
I really liked the description of this scent, but it was hard to smell anything. The cold scent is very faint, and again, the wick was off center for this one, so it started tunneling when lit. When it was lit, I couldn't smell anything coming from it.
May 23, 2020
Love these candles! Smells amazing and burn quality is awesome!
May 23, 2020