1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-I accept Paypal, all major credit cards and Etsy gift cards.
-Please contact me if you need to make changes to your order. If I have already shipped the product, I cannot refund the order.
-I ship via USPS in the United States. Shipping costs are determined by size and weight of the package.
-I will ship internationally, but have no control over customs once it leaves the United States. Keep in mind shipping times can be longer due to customs. I will do my best to answer any questions.
-If your product arrives damaged please send me a photo of the damaged product and its packaging so that we may work on a solution.
-Returned and Exchanged Items: Are handled on a case by case basis. Please see above or contact me with any concerns.
May 22, 2020
Love this candle so much! The combination of peppermint and cinnamon complement each other so well and I'm burning this one extra slowly to savor it as much as possible!
May 21, 2020
Amazing scent combination. I absolutely love this, it’s now one of my faves!
May 5, 2020
WOW super fast shipping! NaNoWriMo #amwriting is a odd combination that I wasn't to sure I would like. Then I could not stop sniffing it. Great Job.
Dec 7, 2018
I got this as a gift for a friend and she loved it. Jen's shipping is amazon fast, her candles are the best(seriously I have tried many bookish candles and Jen's are still the best), quality is great and the scents are always on point and make your house smell lovely.